Trust and safety
Safety built into every booking.
Our standard separates identity verification from trade licensing. Payments are processed securely through MapleCrew.
How we verify
Four checks before a provider joins.
Upload your ID
Every applicant submits a government-issued photo ID.
Licence check
Plumbing and electrical applicants upload a valid trade licence.
Manual review
Our team reviews each application by hand. No automatic approvals.
Approved
Once cleared, providers get a verified badge and can accept jobs.
Payment status
No card payment is taken today.
Hourly bookings charge the customer-facing first hour when placed
Car detailing is priced per car and charged in full at booking
Customers have 48 hours after completion to report a problem
Free cancellation
Cancel free of charge up to 24 hours before the job starts — or 4 hours before, for car detailing.
Fast refunds
Approved full or partial refunds are initiated to your original payment method.
Trust and safety
Safety built into every booking.
Our standard separates identity verification from trade licensing. Payments are processed securely through MapleCrew.
How we verify
Four checks before a provider joins.
Upload your ID
Every applicant submits a government-issued photo ID.
Licence check
Plumbing and electrical applicants upload a valid trade licence.
Manual review
Our team reviews each application by hand. No automatic approvals.
Approved
Once cleared, providers get a verified badge and can accept jobs.
Payment status
No card payment is taken today.
Hourly bookings charge the customer-facing first hour when placedCar detailing is priced per car and charged in full at bookingCustomers have 48 hours after completion to report a problemFree cancellation
Cancel free of charge up to 24 hours before the job starts — or 4 hours before, for car detailing.
Fast refunds
Approved full or partial refunds are initiated to your original payment method.