Talk to a person
We are a small team in Ontario. Email is the fastest way to reach us and everything below lands with somebody who can actually act on it.
- A booking
- Something wrong with a job, a provider running late, or a change of plan. Share the booking reference — it starts with MC — and we can pull it up straight away.
- support@maplecrewservices.com
- A payment or refund
- You can report a problem within 48 hours after successful booking completion. Provider payout remains frozen while an open dispute is reviewed.
- support@maplecrewservices.com
- Working with us
- Questions about applying, verification, licences or payouts. If you have already applied, say so and we will tell you where your application is.
- support@maplecrewservices.com
- Privacy and your data
- Access, correction or deletion requests, and anything else covered by our privacy policy. These go to the person responsible for privacy, not the general inbox.
- support@maplecrewservices.com
Before you write
- Cancelling before your service’s cutoff — 24 hours before most bookings, 4 hours for car detailing — is free and you can do it yourself — you do not need us for that.
- If a job was not done properly, report the problem within 48 hours after completion. Confirmation is optional and does not trigger payment or waive this protection.
- Providers are independent professionals, not MapleCrew employees. We handle verification, scheduling, payment and disputes.
Connect with us
Follow our official social accounts for the latest updates, tips, and direct connection.
MapleCrew Inc. · Serving Toronto, Ottawa, Mississauga, Hamilton, London and Kitchener, Ontario.